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Returns

Refund/Exchange Policy:

Shopsierrasprague.com wants you to be completely satisfied with every purchase from www.shopsierrasprague.com. If you are not satisfied with your purchase, you may return the item* within 14 days of delivery for a full refund of the purchase price, minus the shipping and handling.  

*BATHING SUITS ARE NOT RETURNABLE


Returning an Item

​To return an unwanted item, simply email shopsierrasprague@gmail.com to receive an RMA #.  Once you receive the RMA # mail the item back to the address below. Please include original packaging and a copy of your invoice if possible.  (If you don’t have the original invoice please be sure and include your name, address and phone number.) It is recommended that you use a traceable method for delivery. All return shipping charges must be prepaid.  Please allow 30 days to process credit due.

Send to:
Sierra Sprague
5100 B-1 Clayton Road #134 
Concord, CA 94521


Damaged or Defective Items

At shopsierrasprague.com we do our best to ensure all our items are made in accordance with our standards. If one has slipped through the cracks and arrived to you defective or damaged, please email us at shopsierrasprague@gmail.com immediately. Please have your invoice available for reference. 


Credit

Credit will be issued within 30 days of us receiving your returned item. 

Shopsierrasprague.com can only accept returns that were directly purchased on

shopsierrasprague.com web site.